The User Profile Information screen appears. Click the Delivery Preference link.
The Delivery Preference screen appears and indicates what your current delivery preference is:
Mail Delivery — you will receive your EOB statements through the mail
Paperless Delivery — you will receive your EOB statements electronically only. You will receive an email notification when your EOB statements are available to view online. If the subscriber does not have an email on file, you will be instructed to:
Enter the new email address in the Enter new email field.
Confirm the new email address in the Confirm new email field.
Select Save. The User Profile screen appears with the revised Delivery Preference.